Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
clean rooms
service needs improvement
limited dining options
7.8/10
Very good
Rooms
7.8
Location
8.7
Service
7.6
Dining
7.6
Guest reviews
7.8/10
based on 11 reviews
4/5
based on 1195 reviews
7.7
7.7/10 based on 1970 reviews
#56 of 450 hotels in Patong based on Tripadvisor
Reginald
United Kingdom,
May
2024
8.6/10
The hotel is centrally located in Patong, very near to Bangla walking street. The rooms are well-maintained and spacious, furnished with a king-size bed for a comfortable stay. The service is top-notch, with a friendly receptionist always available at the desk. The dining experience offers delicious European food, included in the package. The facilities are modern and convenient, making it a great value for money stay.
Rooms
8.0
The rooms are spacious and well-maintained, offering a comfortable stay with a king-size bed.
Service
9.0
The service is exceptional with a friendly receptionist always available at the desk.
Location
9.0
The hotel is centrally located in Patong, very near to Bangla walking street, making it convenient to explore the area.
Dining
8.0
The dining experience offers delicious European food that is included in the package, providing good value for money.
Facilities
9.0
The facilities are modern and convenient, adding to the overall value for money.
George
United Kingdom,
April
2024
7.8/10
The hotel is in a convenient location, close to a big shopping mall in Patong. The rooms are clean and comfortable, with a nice view for two adult male travelers. The service was friendly at all times, but it could benefit from a new receptionist. The dining experience provided Iberian products, but it was not included. The hotel is in the heart of the city, which is a plus.
Rooms
8.0
The rooms were clean and comfortable with a nice view. Breakfast was included.
Service
7.0
The service was friendly at all times, but a new receptionist would be beneficial.
Location
9.0
The hotel is in a good location close to a big shopping mall in Patong, making it convenient for shopping.
Dining
7.0
The dining experience provided Iberian products, but it was not included.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
John
United Kingdom,
February
2024
7.8/10
My stay at the hotel was a mix of positive and negative experiences. The location was convenient, close to a big shopping mall in Patong, but the lack of air conditioning in the rooms was a drawback. The service was friendly overall, but they could benefit from having a new receptionist always available. The dining options were satisfactory, and the facilities provided were satisfactory.
Rooms
7.0
I enjoyed the room with the king-size bed and balcony, but not having air conditioning on was a downside. The room lacked chairs for extra comfort.
Service
7.0
The service from the manager was welcoming, and the reception desk staff were helpful. However, occasional delays due to the need for a new receptionist impacted the overall service quality.
Location
9.0
The hotel's location in a quiet cul-de-sac in the center of Patong was convenient for shopping at the nearby big mall. Being very near to Bangla walking street and close to Patong beach made it a great spot to explore the area.
Dining
8.0
The dining experience provided shareable appetizers, which were a nice touch. Dining was not included in the stay but offered at a reasonable price.
Facilities
8.0
The hotel offered adequate facilities to meet basic needs during the stay.
Albert
United Kingdom,
January
2024
8.2/10
This hotel offers a convenient location in the heart of the city, close to a big shopping mall in Patong. The rooms are comfortable and suitable for 2 adult male travelers. The service is friendly, but a new receptionist is needed at the reception desk for a more efficient experience. The dining experience provides typical Sicilian products. The facilities are well-maintained, offering a great value for money stay.
Rooms
8.0
The rooms with twin beds were comfortable and spacious, perfect for 2 adult male travelers.
Service
7.0
The service was friendly, but I noticed the need for a new receptionist at the reception desk for smoother operations.
Location
9.0
The hotel is in a good location close to a big shopping mall in Patong, making it convenient for shopping and exploring the area.
Dining
8.0
The dining experience offered typical Sicilian products, which added a nice local touch to the stay.
Facilities
9.0
The facilities were well-maintained, providing a comfortable and enjoyable stay for guests.
Arthur
United Kingdom,
January
2024
6.8/10
The hotel is in a convenient location near Patong Beach and the shopping area. The rooms in the tower were clean but had inefficient AC. The service at the reception desk needs improvements, and there were some issues with the AC. The dining options were not included but homemade pasta was provided. The facilities were average, and the price could be better for the value offered.
Rooms
7.0
Service
6.0
The service needs improvements, particularly at the reception desk.
Location
8.0
The hotel is in a convenient location near Patong Beach and the shopping area.
Dining
7.0
Homemade pasta was provided, but dining options were not included.
Facilities
6.0
The facilities were average.
Deborah
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at this hotel with its fantastic location close to a big shopping mall in Patong. The rooms were clean and comfortable, but the service could have been more attentive. The dining was enjoyable, and the facilities were well-maintained and modern.
Rooms
8.0
The rooms were clean and comfortable, equipped with amenities suitable for twin bed setup ideal for two adult male travelers, and breakfast was included. The beds were comfortable, and the room had everything we needed.
Service
7.0
The receptionists, though in need of a new one, tried to be helpful at all times. We could always get assistance from her manager at the reception desk. The available services like room service, dry cleaning, housekeeping, laundry were adequate.
Location
9.0
The hotel is perfectly located in Patong, close to a big shopping mall. It's in a bustling area, making it convenient for shopping and exploring.
Dining
8.0
The dining experience was satisfactory with a variety of craveable salads. The price for the dining options offered good value for money.
Facilities
9.0
The facilities were modern and well-maintained, providing everything we needed for a comfortable stay.
convenient location
service needs improvement
Greg
United Kingdom,
October
2023
8.2/10
The hotel is conveniently located in the heart of the city, close to a big shopping mall, making it a great base for explorations. The rooms are comfortable and come with breakfast included, but the air conditioning could be more efficient. The service is attentive, particularly from the manager, although improving the receptionist service could enhance the overall guest experience.
Rooms
7.0
My stay in the room with breakfast included was pleasant, but the air conditioning was not as effective as I would have liked.
Service
8.0
The service, especially from the manager, was attentive and helpful. However, having a new receptionist could further improve the guest service.
Location
9.0
The hotel's location is superb, being near a big shopping mall in Patong and close to many restaurants. It's at the heart of the city, making it convenient for exploring the area.
Dining
8.0
I enjoyed the breakfast provided during my stay. It was a good start to the day.
Facilities
9.0
The hotel offers a range of services including room service, dry cleaning, housekeeping, and laundry, enhancing the overall guest experience.
Luther
United States,
October
2023
7.8/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, and the staff was friendly and accommodating. However, the location could have been more customer-friendly, and the dining options were not as diverse as I hoped.
Rooms
8.0
The rooms were clean, comfortable, with twin beds, and the breakfast was included.
Service
9.0
The service at the reception desk was great, and the staff was always helpful and attentive.
Location
7.0
The hotel is in a good location close to a big shopping mall in Patong, making it convenient to explore the city.
Dining
7.0
The dining experience was satisfactory, and healthy snacks were provided with the room.
Facilities
8.0
The hotel offers a variety of facilities, including room service, dry cleaning, housekeeping, and laundry services.
Iain
United Kingdom,
July
2023
8.0/10
The hotel had a great location in Patong, close to a big shopping mall. The rooms had twin beds and were comfortable, but secure payment by credit card was needed. The service, though needing a new receptionist, was overall satisfactory. The hotel's pricing was fair, and the location was convenient for exploring the area.
Rooms
8.0
My friend and I loved the twin beds in our room. They were perfect for us.
Service
7.0
The service was good, although I think they could use a new receptionist.
Location
9.0
The hotel was in a good location near a big shopping mall in Patong, making it easy to access everything we needed.
Dining
8.0
Breakfast was included and provided at the hotel. It was a nice touch to start the day.
Facilities
8.0
The hotel provided various facilities like room service and laundry. It was convenient to have everything we needed.
James
United States,
June
2023
9.2/10
The hotel is a gem! The rooms offer a king-size bed with a lovely view, making it very cozy and special. The service is top-notch, with the manager personally ensuring a fantastic stay. The location is excellent, close to a major shopping mall in Patong. The dining experience is exceptional, offering delightful Greek traditional products. However, the need for a new receptionist is evident for a seamless experience.
Rooms
9.0
The rooms are spacious and offer a king-size bed with a stunning view, creating a relaxing atmosphere.
Service
10.0
The service is exceptional, with the manager going above and beyond to ensure a memorable and personalized experience.
Location
9.0
The hotel is conveniently located near a major shopping mall in Patong, making it perfect for shopping and exploring the city.
Dining
9.0
The dining experience is exceptional, offering delicious Greek traditional products that add a unique touch to the stay.
Facilities
9.0
The hotel offers excellent facilities to enhance the overall experience, making it a great choice for a luxurious stay.
Simon
United Kingdom,
June
2023
7.4/10
The hotel is situated in a prime location, close to a major shopping mall in Patong. The rooms are spacious and comfortable, with a pleasant view. The service, although mostly good, would benefit from a new receptionist. The dining experience offers big salads, but it is not included in the price. The facilities are adequate, but some areas need improvement.
Rooms
8.0
The rooms are spacious and comfortable, perfect for two adult male travelers.
Service
7.0
The service was generally good, but a new receptionist could enhance the experience.
Location
9.0
The hotel is in a good location close to a major shopping mall in Patong.
Dining
6.0
The dining experience provides big salads but is not included in the stay.
Facilities
7.0
The facilities are adequate, but could use some improvements.
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